PRIVACY POLICY

Wok&Go is committed to protecting your privacy.

This policy should be read with the terms and conditions of use for our website at www.wokandgo.co.uk. Our privacy policy explains how we use the information we collect about you, what you can do if you would like to limit how we use that information, and how we safeguard your privacy.

You can visit the website without disclosing any personally identifiable information about yourself.

When you use www.wokandgo.co.uk or supply personal information to us through or in connection with this website, you give your consent to our collection, use and disclosure of your personal information in accordance with this policy. If you disagree with our privacy policy, you must not use this website or submit information to us through or in connection with this website.

What information do we collect and how do we use it?

We only gather personal information when you submit it voluntarily through an enquiry or feedback form, job application, newsletter subscription or competition entry. This could include, but is not limited to, your name, postal address, email address, telephone number.

When ordering for collection or delivery, please refer to the terms and conditions of the site you are using to place your order.

We also gather this information and statistics for the purposes of monitoring website usage and may provide such information to third parties. All users will be anonymous when supplying this information to third parties and will not include information which can be used to identify you.

Will Wok&Go share my information?

We will never sell, transfer or disclose your personal information to third parties outside of Wok&Go, with the following exceptions. We may share your personal information within Wok&Go and selected companies. This is limited to companies who perform a function on our behalf, such as external agencies who we work with to fulfil orders, manage marketing campaigns, and support franchise recruitment. Any company which is given access to your personal information will be under instruction to only use your details for the purpose of performing a specific function and not for any other purpose.

Any use of your personal information by Wok&Go and affiliated companies which has been instigated by us, will comply with this privacy policy and data protection legislation in the UK. We make every effort to only work with reputable companies which uphold the same regard for your privacy. However, we are not responsible for the policies and practices of other companies.

When you sign up to our mailing list, we will send marketing information and news to you which may relate to new products, loyalty schemes, promotions and offers. This may include marketing information for products and services of a promotional partner. If at any point you wish to stop receiving this information, you can email marketing@wokandgo.co.uk and we will remove you from our mailing list.

We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of our website, to fulfil your requests or to co-operate in any law enforcement or regulatory investigation.

As a number of our restaurants are franchised, if you make a complaint, enquiry, suggestion or comment which relate to a franchised store, we may pass your personal details onto the Franchisee to record and investigate, to provide a response and for general record-keeping purposes.

We may transfer the data that we collect from you to a destination outside the European Economic Area (“EEA”). By providing your personal data to us, you agree to this transfer, storing or processing.

Can I change the details you have stored?

If at any time you would like to change or review the personal information we hold about you, or would like to change your preferences for contacts from us or related Wok&Go companies, you can let us know via email at marketing@wokandgo.co.uk or in writing to the address below.

Changes to Wok&Go’s Privacy Policy

It may be necessary for us to change this privacy policy over time. Please be assured that any changes will not be applied retrospectively and will not change how we previously collected information.

Contact us

If you have any questions about this privacy policy, please contact us at:

Wok&Go UK Ltd
Milford House
Unit 6, Grange Park
Grange Road
Chester
CH2 2AN
UK